Manage learners

Learner relationships connect a student account to your tutor workspace. Public offer checkout can also create or reuse a learner account and connect it to you automatically after the student submits checkout.

Add a learner

1. Sign in to your tutor workspace.
2. Open Learners.
3. Choose Add learner.
4. Enter the learner details and email address.
5. Send or save the invitation according to the options shown.

If you are sharing a public offer link instead, make sure the offer is active, manual/offline payment is enabled, and the cash payment timing is clear.

After the learner accepts

The learner may need to complete learner setup before bookings, learning records, and reports are fully available.

Learner detail page

Use the learner detail page to review records, goals, assignments, files, bookings, and relevant payment context for that learner.

Common issues

• If the learner cannot see your materials, confirm they accepted the invitation with the right email.
• If the learner used another email, decide whether to invite the correct account again.
• If an invited learner is stuck, ask them to check the newest invitation email.