Manual and offline payments

Manual/offline payment means payment is arranged outside an automated online card checkout, then tracked in Bookedly.

For students

Review the tutor’s payment instructions before booking or paying. If the instructions are unclear, ask the tutor before sending money.

For tutors

1. Enable manual/offline payment if your account requires it.
2. Explain payment instructions clearly on the offer or directly to the learner.
3. Record payment only after you have received it.
4. Keep the payment note short and factual.
5. Do not store card numbers, bank passwords, or private credentials.

Good payment notes

Use notes like “Bank transfer received for June package” or “Cash received after lesson”. Avoid sensitive financial details.

If payment is disputed

Gather the offer, purchase, booking date, amount, payment date, and a short description of the issue. Contact support if the app record needs review.